Privacy Policy

This privacy policy establishes how Every Commute Counts (ECC) uses and protects information that you provide to ECC when using this website.

Every Commute Counts is committed to protecting your privacy. If we ask you to provide info by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement. ECC may change this policy at any given time; therefore, you should check this page to ensure that you are happy with any changes. This policy is effective January 1, 2011.

We may collect the following information:

  • Name and job title
  • Contact information, including email address
  • Home address
  • Workplace
  • Data such as web browser, ISP, number of pages viewed in order to improve our site
  • Username

What we do with the information we gather

This information is never sold or given away to anyone outside our company. We ask for this information to understand your needs and provide you with a better service.  We use this information for the following:

  • Internal record keeping
  • To best respond to inquiries about our transit programs
  • To properly place you in a vanpool, bikepool or carpool that is close to you and has similar work hours
  • To create a community on our forums
  • To improve our products and services
  • To contact you for market research purposes; we may contact you by email, phone, fax or mail
  • To customize the website according to your interests


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have established physical, electronic, and managerial procedures to safeguard and secure the information we collect.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites, and such sites are not governed by this statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may request details of personal information which we hold about you under the Data Protection Act of 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to KIPDA/Every Commute Counts, 11520 Commonwealth Drive, Louisville, KY 40299.

You may log in with your account at and choose “Login” from the top right of any page on the website. This will allow you to view and modify any information that we keep that is specific to you. Other information such as web analytics information (web browser, ISP, etc.) is collected only anonymously. We do not have records tying certain technical information to certain users.

If you believe that any information we are holding on you is incorrect or incomplete, please write us as soon as possible at the above address or contact us via email. We will promptly correct any invalid information.